Privacy Policy
Introduction:
Welcome to ReferMe Marketplace, a digital media and marketplace platform operated by Faulcon Enterprises LLC ("Company," "we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.
Information We Collect
We collect different types of information to provide and improve our Services:
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Business details (if applicable)
- Payment information (processed securely via third-party payment providers)
Non-Personal Information
We may collect non-personal data automatically when you interact with our Services, such as:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on the site, actions taken)
- Cookies and tracking technologies (refer to Section 6 for more details)
Calendar Data Access and Use
Our application integrates with third-party calendar services such as Google Calendar and Microsoft Outlook to prevent scheduling conflicts for businesses.
We only access free/busy availability information from connected calendars. This allows us to check whether a time slot is available or already booked.
We do not access, read, store, or modify:
- Event titles
- Event descriptions
- Attendees
- Any other detailed calendar data
The accessed availability data is used strictly for:
- Preventing double bookings across platforms
- Ensuring accurate scheduling for business users
We do not use this data for advertising, marketing, profiling, or analytics unrelated to scheduling.
We do not store calendar data beyond what is necessary to perform real-time availability checks.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Facilitate transactions and process payments securely
- Communicate with users, including responding to inquiries and customer support requests
- Personalize user experience and recommend relevant content or services
- Enforce our Terms of Service and prevent fraudulent activities
- Comply with legal and regulatory obligations
- Send SMS communications related to your account and appointments when you opt in (see SMS Messaging & Mobile Data below)
SMS Messaging & Mobile Data
By providing your phone number and opting into SMS communications, you consent to receive text messages from ReferMe Marketplace related to your account, referrals, notifications, reminders, and updates.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
Mobile information, SMS opt-in data, and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS Communications
SMS consent is optional and is not required to create an account or use ReferMe Marketplace. When you choose to opt in and provide your mobile phone number, you may receive SMS messages related to your account and services requested through the platform.
These messages may include:
- Account verification codes
- Password reset codes
- Appointment confirmations
- Appointment reminders
- Appointment status updates
- Appointment rescheduling notices
- Refund and cancellation notifications
Message frequency varies based on your activity on the platform. Message and data rates may apply.
You can opt out of SMS notifications at any time by replying STOP to any message. For assistance, reply HELP.
ReferMe Marketplace does not use SMS messaging for marketing or promotional purposes under this program.
Mobile phone numbers, SMS consent, and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.
We do not sell your information
We do not sell or rent your personal information.
Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement industry-standard security measures to protect your data, but no method of transmission or storage is 100% secure. By using our Services, you acknowledge and accept this risk.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to improve user experience, analyze site traffic, and support marketing efforts. Users may manage cookie preferences through their browser settings.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access and obtain a copy of your personal data
- Request correction or deletion of your personal data
- Opt-out of marketing communications
- Choose whether to opt in to SMS notifications at signup or by replying STOP to opt out, HELP for assistance
- Restrict or object to data processing under certain circumstances
To exercise your rights, contact us at Customer.Service@FaulconEnterprises.com
Third-Party Links & Services
Our Services may contain links to third-party websites or services that operate independently. We are not responsible for their privacy practices, and we encourage users to review their policies.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised "Last Updated" date. Continued use of our Services after updates constitutes acceptance of the revised terms.
Contact Us
If you have any questions about this Privacy Policy or contractual terms outlined in our Terms and Conditions, please contact us:
Faulcon Enterprises LLC
Address: 222 S Church St STE 215M, Charlotte, NC 28202
Email: Customer.Service@FaulconEnterprises.com
Website: www.refermemarketplace.com
Thank you for trusting ReferMe Marketplace. Your privacy is our priority.